tag:blogger.com,1999:blog-35142878.post7973842480423952848..comments2023-10-19T04:32:51.514-05:00Comments on Books Lists Life: Kmart pulls bait and switch, then keeps my money anyway. Lisahttp://www.blogger.com/profile/17401807675546808620noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-35142878.post-9657176326966687052014-04-16T10:08:42.938-05:002014-04-16T10:08:42.938-05:00What a nightmare! I am so sorry you have to deal ...What a nightmare! I am so sorry you have to deal with something like this, Lisa. Now I don't want to shop at my local KMart. I would definitely go to the credit card company if you don't get a refund post haste.Literary Felinehttps://www.blogger.com/profile/13079276242303738719noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-73139043267607026302014-04-13T20:12:00.276-05:002014-04-13T20:12:00.276-05:00Sears/KMart just keeps shooting themselves in the ...Sears/KMart just keeps shooting themselves in the foot. Great customer service would go a long way to keep customers no matter what WalMart did but they just don't seem to understand that.Lisahttps://www.blogger.com/profile/05554217416500328610noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-90201883613133053672014-04-13T11:27:02.038-05:002014-04-13T11:27:02.038-05:00What a mess. If the credit doesn't show up in...What a mess. If the credit doesn't show up in the next day or so, I would call the Customer Service People at the 800 number and call my credit card company and put the charge in dispute. I am sure it will get resolved but not without a lot of time and effort unfortunately.Elisabethhttps://www.blogger.com/profile/05613835412884576762noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-66327507580077132322014-04-11T14:09:39.408-05:002014-04-11T14:09:39.408-05:00I agree with Kailana about calling the credit card...I agree with Kailana about calling the credit card company especially if you haven't heard anything from the main office yet. It can't be any worse than dealing with K-Mart. What a mess.Katherine Phttps://www.blogger.com/profile/12126062556416434416noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-60297213210238313572014-04-11T11:39:45.361-05:002014-04-11T11:39:45.361-05:00I know from working in the hotel business that cal...I know from working in the hotel business that calling your credit card company directly can be helpful... You know how they say if you smoke in a non-smoking room there is a fine, well, people would reverse the charges all the time for those scenarios. I am thinking if you call your credit card company it will be faster service from them than K-Mart. Kailanahttps://www.blogger.com/profile/11136262232046813471noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-73231087123784306222014-04-10T20:22:56.250-05:002014-04-10T20:22:56.250-05:00Oh my goodness! I would be so mad if I were you. I...Oh my goodness! I would be so mad if I were you. I agree with Trish...they have a job so really they should be thankful. There are so many that don't nowadays. I hope you get this resolved soon!samantha.1020https://www.blogger.com/profile/04124614710493747821noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-1852002551989622602014-04-10T11:25:38.224-05:002014-04-10T11:25:38.224-05:00Oh Lisa. How terrible. I hope you hear from someon...Oh Lisa. How terrible. I hope you hear from someone very soon. And absolutely agree about the customer service. I find poor customer service inexcusable (hello, it's your JOB).Trish @ Love, Laughter, Insanityhttps://www.blogger.com/profile/17225576485797030511noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-15951475520545871202014-04-09T21:09:41.537-05:002014-04-09T21:09:41.537-05:00I've had several bad experiences with K-Mart b...I've had several bad experiences with K-Mart but nothing as bad as that. Good luck getting things straightened out. bermudaonionhttps://www.blogger.com/profile/10726401178972099557noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-29031089455462122212014-04-09T20:44:47.656-05:002014-04-09T20:44:47.656-05:00inexcusable. i'm sorry that happened to you.inexcusable. i'm sorry that happened to you.Marie Cloutierhttps://www.blogger.com/profile/14938166831865436287noreply@blogger.comtag:blogger.com,1999:blog-35142878.post-24556746023570192632014-04-09T20:37:31.055-05:002014-04-09T20:37:31.055-05:00what a horrible experience; excellent letter - hop...what a horrible experience; excellent letter - hope u get results quick.(Diane) Bibliophile By the Seahttps://www.blogger.com/profile/10519875632878992728noreply@blogger.com